The delivery timeline for all domestic orders shall be 3 weeks (may vary based on availability), and for international orders 6 weeks (may vary based on availability).
Ready To Ship orders are shipped in 3-5 business days.
Kindly note that Saturday, Sunday, and other public holidays are not considered as working days.
We use registered courier partners for the delivery of our products.
There might be minor color variations because of differences in display output, camera lighting and screen resolution.
Any loose threads are due to human error, as all our products are handcrafted and hence are not considered as a manufacturing defect.
All TAT BY ASHISH products are handcrafted. Each piece is sourced and curated meticulously; no two pieces are the same. Which also means your purchase may slightly vary from the image you see on the website.
For expedited delivery, please email us on tatbyashish@gmail.com or reach us out on the contact information provided, we shall try to accommodate your request.
We do not offer Cash on Delivery (COD) option at present.
Some countries levy import taxes, customs fee or other duties when goods are imported in. These charges will typically be due once the shipped goods arrive at the country of destination. The customer is responsible with ensuring to comply with laws and regulations of the country of destination. TAT BY ASHISH does not have any responsibility on the additional charges that may apply.
Please refer to our Terms and Conditions before placing an order.
PAYMENTS
For shipping within India, we accept all major debit & credit cards (MasterCard & Visa) and provide Net Banking options across major banks, UPI & Wallets.
Cash on Delivery (COD) facility is not available at the moment.
For all international transactions, we accept major Credit Cards (including MasterCard & Visa).
SHIPPING CHARGES
Shipping charges on all domestic and international orders shall be applicable as per the courier partner.
All our products will be shipped from our store or workshop in Hyderabad.
The products shall only be shipped to the address mentioned in the checkout page.
At the time of delivery, if the package looks damaged or tampered with, kindly do not accept the package.
Shipping confirmation email shall be sent to you, once your product has been dispatched from the store.
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to Non-Availability on Delivery are not eligible for any refunds/ repeat fulfilment or credit notes in lieu of the returned original order.
RETURNS
We do not accept any returns, but in case of genuine product damage i.e., during delivery or any manufacturing defect we accept exchange request provided the product being exchanged is not damaged by the customer.
In case of manufacturing defect, please photograph this as soon as you open the package and write to us at tatbyashish@gmail.com within 24 hours of delivery. The team shall get back to you with a solution.
Products that are made to order will not be eligible for returns or exchange as we have a strict NO EXCHANGE policy. Kindly check the size guide before placing an order.